General Terms and Conditions

Fraud and abuse relating to any of InsureDIY's Rewards or Promotion program may result in the forfeiture of the accrued DIYpoints, cancellation of any cash-back or benefits from the promotion, as well as the cancellation of the your InsureDIY account.


InsureDIY reserves the right to change the terms and conditions herein and withdraw any Rewards or Promotional Program without prior notice.


In case of any dispute arising from the Program, the decision of InsureDIY shall be final.


These General Terms and Conditions apply to all InsureDIY rewards and promotional programs.


In case of discrepancies between the English and the Chinese versions of these terms and conditions, the English version shall prevail.


InsureDIY rewards programs

Your Reward points for Term Insurance Policies :  Up to 15% ("Purchase Reward Program - Term Insurance")

You will earn up to 15% of the first year’s premium in InsureDIY points for their purchase of Term Insurance policies bought through the InsureDIY website. You may earn less than 15% of the first year’s premium for some products. The amount of DIYpoints applicable for each policy is shown in the comparison table during the quotation process.


InsureDIY reserves the right to change the amount of DIYpoints applicable for each policy without prior notice. InsureDIY reserves the right to credit the correct amount of DIYpoints to you regardless of any errors in the DIYpoints shown in the comparison table.


DIYpoints credited in respect of a policy will be forfeited should the policy be terminated within its first year. This includes, but is not limited to free-look and/or cancellation of the policy.


DIYpoints will not be credited for the portion of the premium relating to sub-standard premiums or any other loadings imposed on the policy by the insurer.


DIYpoints will be credited to the your account equally over four 3-month periods after the issue date of the policy. If the DIYpoints cannot be divided equally into quarters, any odd DIYpoints will be credited in the last quarter.


DIYpoints are not transferable and will be valid for three years from the date that the points are credited to the User’s account.


Where the calculation of DIYpoints results in a fraction of a point, the DIYpoints credited will be rounded up to the nearest whole point.


All redemptions are subject to the accumulation of sufficient DIYpoints and InsureDIY’s final acceptance. Redemption orders will be cancelled automatically in the event of insufficient DIYpoints. Accumulated DIYpoints below 3,000 cannot be converted to any other gifts or vouchers that are not listed in the DIY Rewards Catalogue.


Once a redemption order has been accepted by InsureDIY, it cannot be changed, cancelled or refunded. Redemption or notification email will be mailed to the User’s email address indicated in the your profile within four weeks.


InsureDIY is not a supplier of the merchandise, or the products and services redeemable under the Program, and will not accept any liability in relation thereto. Your information such as email address may be transferred to any rewards partners so that the redeemed gift or vouchers may be sent to the User.


Gifts and vouchers redemption from the InsureDIY catalogue are further subject to the terms and conditions applicable thereto.


Fraud and abuse relating to the earning and pooling of DIYpoint or redemption orders may result in the forfeiture of the accrued DIYpoints as well as the cancellation of the User’s InsureDIY account.


Rewards Concierge


Users may contact the Rewards Concierge for customised rewards redemption if the User has at least 3,000 DIYpoints.


The Rewards Concierge reserves the right to quote the amount of DIYpoints required for any requested redemption.


InsureDIY reserves the right to withdraw the Rewards Concierge service at any time without prior notice. 



InsureDIY Term Insurance - No Obligation Cancellation of Policy


If you wish to cancel your policy for any reason within 21 days of purchase, we will refund you 100% of the premiums that you have paid.


The premiums paid will only be refunded to you after you have submitted the required forms to us. Processing time may take 4 to 6 weeks. The premiums will be refunded to you after that.


Ver. 20170720